Winston's family has been with the Crofts for generations and he has been the family butler since he was honorably discharged from the military in his late-twenties; just as his father before him. He moved into Croft Manor to stay as the only live-in staff when his wife died, before Lara was born. He tends to all Lara's household needs; going far beyond the duties of a traditional butler given Lara's unusual lifestyle and pursuits, but he has never disappointed her. His loyalty to Lara, her parents and Croft Manor is beyond question. After the destruction of Croft Manor however, Winston was given a job as the butler at Secord Manor in America along with Zip and Alister Fletcher. Winston now not only serves Lara Croft, but he also serves Tony Secord.